Terms and Conditions

This website (the Website) is owned and operated by Rotaform Plastics Limited ("us / we / our”). Your access to our Website, including your use of the Rotaform's online shopping facility ("Online Shop") and participation in promotions run by us, is conditional upon your acceptance and compliance with the terms, conditions, notices, and disclaimers contained in this document (collectively known as the Terms of Use'). Your use of our website constitutes your agreement to the Terms of Use. 

You can access the Terms of Use at any time from the bottom of any page of our Website. If you have any queries regarding these Terms of Use or our Online Shop, please email us at info@rotaform.co.nz or call us on 0800 768 236.

Use of the Online Shop

Our Online Shop can only be used by persons with capacity to contract who are over the age of 18.

Provided you are over the age of 18, our Website allows you convenient, quick, and easy access to our secure Online Shop. You can purchase our products via our Online Shop using a secure Visa or MasterCard transaction facility. Your credit card information is protected by the latest security mechanisms and will only be used by us in order to complete your transaction. Whilst Shopify retains credit card information in an encrypted format (PCI Compliant), we do not have access to your credit card information. Bank deposit is an option for payment. A 20% restocking fee applies to change of mind purchases. This is not charged when goods are exchanged of the same value.

Pricing

All prices in the Online Shop are represented in New Zealand dollars and includes New Zealand goods and services tax (GST). All prices are correct at time of publication; however we reserve the right to alter our prices for any reason at any time.

Privacy

We will not pass on, sell or distribute your information to anyone else. If you choose to join our mailing list we will email you monthly with product news, upcoming promotions and general information. At any time you can unsubscribe from our mailing list by clicking on the unsubscribe icon on our emailed communication.

Copyright

The material on our Website, the software, design, text and graphics comprised in the Website and the selection and layout of the Website are owned or licensed by us and protected by copyright law under the laws of New Zealand and International Copyright laws. No part or portion of our Website may be copied, sold or used in any manner without our prior written consent.

Disclaimer

We will not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to (or inability to access) our Website. This includes viruses alleged to have been obtained from our Website, your use of (or reliance on) any of the information or materials available on our Website, regardless of the type of claim or the nature of the cause of action.

Professional Advice Disclaimer

The information contained on our Website has been prepared solely for the purpose of providing information about our products and is not intended to constitute professional advice in any form. Nothing stated or posted on our Website (including our blog) is intended to be, and must not be taken to be, professional advice. We make no warranty of any kind, implied or express, as to the accuracy, completeness or appropriateness of the information contained on our Website for any purpose. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or content contained on our Website.

Return Policy

We make every effort to ensure the quality of our products and that your purchase arrives to you in perfect condition.

We will accept returns if stock is received in the original saleable condition, within 7 days of the return acceptance.

  1. 20% of order amount within 1 month plus the freight to return the product (we allow drop off to avoid this cost)
  2. 50% of order amount if advised after 1 month plus the freight to return the product (we allow drop off to avoid this cost)

If you swap for a product of the same value, no restock fee will apply (freight will be applicable).

Further Terms

  • Governing Law: Your use of this website and any dispute arising out of such use of the website is subject to the laws of New Zealand.
  • Changes: We reserve the right to change, delete or move any of the material on this Website at any time without notice.
  • No warranties: We do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Unauthorised Use: Unauthorised use of this Website may give rise to a claim for damages and/or be a criminal offence.
  • Third Party material: From time to time, this Website may contain material which is owned by third parties and/ or licensed to us. This material may include, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • Links to other sites: From time to time this website may also include links to other websites. These links are provided for your convenience to provide you with further information and do not signify that we endorse the website(s). We have no responsibility for the content of any website(s) linked to this Website.
  • Trade Marks: All trade marks reproduced in this Website which are not the property of, or licensed to, us are acknowledged on the Website.

    © 2024 Rotaform Plastics Limited. All Rights Reserved.

    Terms of Use last updated 18 August 2024